When I’m standing at the copier and noticing that the black and white copies are beginning to fade into nothingness, my first question is always, “who’s responsible for the toner?” When I am communicating with others, guess what? I am
Have you ever been on the receiving end of having to decipher Jot Notes? Jot Notes are similar to improvisational music. You are probably wondering right now if I have completely made up this concept. Jot notes occur when you
Have you practiced your communication bow? When people give you praise or a compliment, are you able to gracefully receive it or do you shrug it off? Rehearsal is a very important part of performance in the musical world. Hours
Traffic Lights. The strangest things remind me of communication patterns. How often have we approached a traffic light – we need to turn across traffic – and an oncoming vehicle is headed our way? We can tell that they are
Verbal communication can take the form of many shapes and sizes. Sometimes our communication shows up in the form of a square, sometimes a triangle, or even an octagon, etc. Regardless of the shape or size, a square peg will
I can’t count the number of times when I have noticed someone getting on the elevator and pushing the button to close the door just as I was approaching the door. I can tell you that I appreciate it when
Our companies have patterns and we have patterns. You may notice certain patterns in your communication or in your responses to your company’s communication. We have to stop and ask ourselves: What external things are contributing to our reactions?
When someone tells you that sarcasm will get you nowhere, don’t believe them. It will get somewhere, and that somewhere is on the wrong side of a meaningful connection in business communication.
We all have energy that is connected with our personalities and our physical movement. When people think about us – or describe us, they will often say things like, “She’s a down-to-earth person.” “He’s a Thinker.” “There’s no tying them
Think before you leap into a difficult conversation. With the holiday season approaching, we may have many festivities at the office or at home with family and friends. Sometimes these special events open the door for conflict and/or difficult conversations.