Being nice doesn’t get our teams nor culture where it needs to be. Much of what we’ve been taught as polite and nice gets in the way of connecting and building trust. Counterintuitive communication moves us to a stronger and vulnerable approach. Truly great leaders have mastered kindness, empathy and authenticity while delivering tough messages. We need to honor people, not placate them. We become more successful when we understand that authenticity leads to trust and trust leads to influence. Our communication choices can create a collaborative approach in the most difficult situations. These counterintuitive actions may be uncomfortable and will generate high performing teams and create a more inclusive and intentional culture.
Female leaders often have to navigate journeys that are met with seemingly insurmountable challenges. Communication style is judged as either too harsh or too soft. Even voices are criticized and can hold women back as they move up the ladder or forward in their career. These unique challenges need to be discussed in a supportive and honest environment. This interactive keynote provides tools that will reframe confidence and executive presence - empowering women immediately to deliver clear, efficient, and powerful leadership communication.
You can know all the processes and still not get the business. Sales is about authenticity, listening and connection. Your reps totally understand the sales process but do they understand how they are individually landing on the customer? To influence a customer, a powerful message and individualized authentic delivery is critical. Storytelling is known as a powerful approach to persuasive connection and messaging and yet it needs to be tailored to the unique style and personality of the sales rep. Up your sales training with this highly interactive keynote that develops participants’ awareness of how they are showing up, gives them tools to deliver their effective and persuasive message while connecting with the customer.
For Medical Professionals
Protection from Burnout
Providing good care is exhausting. Communication, which is an essential part of the care, is also exhausting. In this keynote we’ll explore the levels of conversations and the vulnerability that comes with connecting to your voice. Minimize the effects that lead to burnout by exploring where to spend and how to save your energy when communicating complex and difficult messages. Your voice, your breath, and your emotions are a complicated mix of your powerful gift of supportive healing.
*Also popular with medical professionals:
Landing Your Message - Quality Communication and Care
Executive presence is about trust, connection and relationship. When physicians and staff have effective communication, it puts patients and their families at ease, as well as nurtures a supportive environment with colleagues and the clinical team. Learn the nuanced levels of conversation and neuroscience that backs the practices to provide both strength and empathy in stressful emotional environments.