Author: Robin Miller, PhD, PCC

A hand holding a pen on a black note pad.

Jot Notes

Have you ever been on the receiving end of having to decipher Jot Notes? Jot Notes are similar to improvisational music. You are probably wondering right

A group of people taking a vow.

Take a Bow

Have you practiced your communication bow? When people give you praise or a compliment, are you able to gracefully receive it, or do you shrug it

A green traffic light.

Traffic Light Communication

Traffic Lights. The strangest things remind me of communication patterns. How often have we approached a traffic light – we need to turn across traffic –

A blue modern theatre.

The Verisimilitude of Visual Presentation

Theatre has a supporting set: Presentations have supporting visuals. Have you ever asked, “What is the verisimilitude of my PowerPoint presentation?” Well, of course not! Verisimilitude

An orange beam of light.

Shape Shifters

Verbal communication can take the form of many shapes and sizes. Sometimes our communication shows up in the form of a square, sometimes a triangle, or

An open elevator.

Elevator Avoidance

I can’t count the number of times when I have noticed someone getting on the elevator and pushing the button to close the door just as

Black and white photo of three people moving in the 1920's.

BizCom: Are You Moving the Furniture?

Our companies have patterns and we have patterns. You may notice certain patterns in your communication or in your responses to your company’s communication. We have

A group of people sitting on a floor with tablets and laptops.

What is Real?

My mind goes back to the Chicago tune that asks the question: Does Anybody Know What Time it Is?  Does Anybody Care?  For me, it only takes a

A letter sign that says "sarcasm".

BizCom: The Subtext of Sarcasm

When someone tells you that sarcasm will get you nowhere, don’t believe them. It will get somewhere, and that somewhere is on the wrong side of

A man wearing business attire leaping.

BIZCOM: Think Before You Leap

Think before you leap into a difficult conversation. With the holiday season approaching, we may have many festivities at the office or at home with family