A client shared a tense exchange with a colleague. This guy clearly walked into a conversation carrying his own assumptions about the situation, a story shaping how he pushed back, but he
Last Friday I looked around a room full of professionals, all there to learn how to lead people better. They had different degrees of understanding about how much their own way of
(Note: I do use em dashes. I’m a voice-over actor who hears what she writes, and the em dash is part of my rhythm. I have
Why Theatre Artists Make the Best Leadership Communication Coaches, Trainers, and Speakers You may be missing out on the best option because of your own misunderstanding
There’s a moment in almost every important meeting that goes one of two ways. Someone says something that lands a little sideways. It may challenge an
I had never really considered how much the size of the space impacts communication. Until I had what I fondly call a duh-ha! In our leadership
With the Olympics forever lingering in our conversations, it can seem like there are too many comparisons between sports and leadership. We’ve heard them all. Train
It’s a little thing that’s a big deal. We often tell ourselves that silence is efficient, especially in fast-moving, high-pressure environments where time is short, agendas
