
Packaging Matters, Even When We Wish It Didn’t
We’d like to believe we don’t judge a book by its cover. We do it constantly, with books, with food, with people. It’s not a character

We’d like to believe we don’t judge a book by its cover. We do it constantly, with books, with food, with people. It’s not a character

A client shared a tense exchange with a colleague. This guy clearly walked into a conversation carrying his own assumptions about the situation, a story shaping

Last Friday I looked around a room full of professionals, all there to learn how to lead people better. They had different degrees of understanding about

(Note: I do use em dashes. I’m a voice-over actor who hears what she writes, and the em dash is part of my rhythm. I have

There’s a moment in almost every important meeting that goes one of two ways. Someone says something that lands a little sideways. It may challenge an

I had never really considered how much the size of the space impacts communication. Until I had what I fondly call a duh-ha! In our leadership

We’ve been taught leadership backwards. “Build trust first. Then have the hard conversation.” It sounds wise and responsible. And yet, in real organizations, real teams, real

Holiday gatherings are wonderful and stressful — often at the exact same time. (Note: I always write with em dashes. As a voice-over actor, I hear

Change is constant, and it’s accelerating. In the last year, I’ve worked with leaders navigating mergers, layoffs, restructures, hybrid workforce shifts, generational transitions, and the tidal

As an executive coach working with leaders and teams, I’m concerned about a troubling trend I’ve been running into more often. The drive to protect jobs

Let’s Rethink This Popular Body Language Myth You’ve seen it. You’ve probably done it. Someone crosses their arms in a meeting, and the room immediately assumes:

“Be calm.” Or worse: “Calm down.” On the surface, these words seem wise. Grounded. Responsible. They sound like something a steady, successful leader would say. Except