Don’t discard your superpower! Our strength most often has a shadow side. Perhaps we are a skilled leader, and yet, when operating from our shadow, we may be labeled bossy. Too often I’ve seen talented employees try to change
You wouldn’t tell your child, parent, or best friend, “Hey, a phone call is just as good right?” Yes, we video chat with our children or loved ones when on the road, and we’re acutely aware that it’s not the
Read Virtual Communication Part 1: Wins vs. Losses Here The low growl. The vocal fry. The deeper, “Hey, I’m calm, professional, and not overly perky” voice of the virtual communication world is often less than helpful. The non-energetic monotone or
We need to get more people talking. Think about all the times you have been in a meeting and you ask a question, only to have absolutely no one respond. They are sitting there looking at you with blank stares.
Most of us get that soft skills, including communication, listening and empathy, are key to our success in life and work. So why do we still need so many studies proving their importance? Because – perhaps – the unpredictability, the
“We have an open-door policy here.” How many times have you told someone this statement because you want them to know you are available to listen? Often, this is a first step in creating a communication culture shift in a
When I’m standing at the copier and noticing that the black and white copies are beginning to fade into nothingness, my first question is always, “who’s responsible for the toner?” When I am communicating with others, guess what? I am
Collaboration is first experienced when that tiny spoon comes toward your face, filled with creamed peas and mashed turkey. The spoon moves here and the mouth moves there. Sometimes like a game and other times – just a sure miss