
Who’s Responsible for the Toner?
When I’m standing at the copier and noticing that the black and white copies are beginning to fade into nothingness, my first question is always, “who’s

When I’m standing at the copier and noticing that the black and white copies are beginning to fade into nothingness, my first question is always, “who’s

Warning: Reading email on your smartphone can cause miscommunication. The size of the screen seems to impact the “voice” of an email. At least it may

Sometimes when we are thinking as we are answering, we use a different voice. To the listener, it can sound as if you are “in your

For speakers, managers, team leads – and all who have to communicate with others – improv, or improvisational, skills are essential. And we want to make

Remember show-and-tell? It was fun, right? The good news is that it was also a great training ground for improving your public speaking ability. Some of

Have you practiced your communication bow? When people give you praise or a compliment, are you able to gracefully receive it, or do you shrug it

When you’re on a business call, be careful not to try to sound laid back. You may come off sleepy or disinterested. Your voice may go

The need for good communication skills is heightened during the holiday season, as are the many opportunities at parties and events to show off these skills. One holiday

Close your eyes and imagine: You are a fabulous speaker and communicator. You love sharing who you are and your ideas. You know the audience is

Whether you are speaking to a group — or just trying to be heard by your employer, employees, or colleagues—being clear and believable are key to

Bring your whole body along to meetings and presentations. So often we seem to focus on just our brains and voices. We need the whole body to be

Do you find you sometimes forfeit “you” in work scenarios? Do you edit out some of your amazing and best qualities because they don’t seem “professional”?