Category: Executive Presence

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Who’s Responsible for the Toner?

When I’m standing at the copier and noticing that the black and white copies are beginning to fade into nothingness, my first question is always, “who’s

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The Voice of an Email

Warning: Reading email on your smartphone can cause miscommunication. The size of the screen seems to impact the “voice” of an email. At least it may

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Your Thinking Voice

Sometimes when we are thinking as we are answering, we use a different voice. To the listener, it can sound as if you are “in your

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Take a Bow

Have you practiced your communication bow? When people give you praise or a compliment, are you able to gracefully receive it, or do you shrug it

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The Business of Breathing

Whether you are speaking to a group — or just trying to be heard by your employer, employees, or colleagues—being clear and believable are key to

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Successful Communication Requires Heart

Do you find you sometimes forfeit “you” in work scenarios? Do you edit out some of your amazing and best qualities because they don’t seem “professional”?