Let your words land. Connect with the other person. Picture your words arching away from you and landing on the other.
Careful of yoyo’ing, where you send the message out but pull it back right at the end. It makes it difficult for your listener to hear the whole message. Follow through all the way to the end. Be brave. Be bold. Believe in your message and connect to your listener!
It’s a little thing that’s a big deal. We often tell ourselves that silence is efficient, especially in fast-moving, high-pressure environments where time is short, agendas are full, and decisions need to
We’ve been taught leadership backwards. “Build trust first. Then have the hard conversation.” It sounds wise and responsible. And yet, in real organizations, real teams, real pressure, it’s often the very advice
