
The Messy Middle: Where the Real Work Happens
There’s a moment in almost every important meeting that goes one of two ways. Someone says something that lands a little sideways. It may challenge an assumption. It could be a real

There’s a moment in almost every important meeting that goes one of two ways. Someone says something that lands a little sideways. It may challenge an assumption. It could be a real

I had never really considered how much the size of the space impacts communication. Until I had what I fondly call a duh-ha! In our leadership communication training–including Executive Presence, Presentations, and

You wouldn’t tell your child, parent, or best friend, “Hey, a phone call is just as good right?” Yes, we video chat with our children or

Read Virtual Communication Part 1: Wins vs. Losses Here The low growl. The vocal fry. The deeper, “Hey, I’m calm, professional, and not overly perky” voice

It’s super easy to notice what doesn’t work. In other mediums, like a concert or play, we notice when the lighting is bad and may even

“I’m leaving” and then the confessions flow. Several times I’ve transitioned from one company to another company, and I’ve learned more about true feelings in these

We need to get more people talking. Think about all the times you have been in a meeting and you ask a question, only to have

Most of us get that soft skills, including communication, listening and empathy, are key to our success in life and work. So why do we still